WarbaBank

• Ayman Al-Mutairi urges customers to remain vigilant against phishing emails and emphasizes strict data protection measures

Warba Bank has issued a public warning regarding increasingly sophisticated cyber and financial fraud schemes targeting individuals and banking customers. This initiative reflects the bank's ongoing commitment to fostering community awareness, financial literacy, and inclusion, in support of the Central Bank of Kuwait’s (CBK) nationwide "Let's Be Aware" (Diraya) campaign, organized in collaboration with the Kuwait Banking Association (KBA).

Continuous Awareness Efforts:

Ayman Salem Al-Mutairi, Director of Public Relations and Corporate Communications at Warba Bank, stated that the bank is intensifying its awareness efforts. Warba Bank regularly publishes awareness materials, instructional content, and security tips across its digital platforms, official social media channels, and via SMS, while also sharing cybersecurity advisories issued by the Central Bank of Kuwait.

Al-Mutairi emphasized that these proactive measures aim to mitigate fraud risks and educate customers on safeguarding their accounts against unauthorized access, phishing schemes, and fraudulent websites that mimic official institutions.

Vigilance Against Phishing and Evolving Tactics:

"Fraudsters are constantly evolving their methods to manipulate victims and exploit sensitive data to steal funds," Al-Mutairi warned. "Within the 'Let's Be Aware' framework, we are shedding light on the critical risks of phishing emails, which are specifically designed to obtain personal and financial credentials."

He noted that these fraudulent emails often utilize counterfeit logos of well-known banks, telecom firms, and official entities, making it challenging for users to distinguish between legitimate and malicious correspondence. Al-Mutairi urged the public not to engage with phone calls, notifications, or emails promising fake financial prizes or lucrative investment opportunities.

Essential Email and Data Security Guidelines:

To enhance digital security, Al-Mutairi outlined key protective practices for customers:

• Sender Verification: Carefully check the source of any incoming email and look for spelling mistakes or grammatical errors, which frequently expose fraudulent communications.


• Mobile Device Security: Refrain from saving confidential information—such as debit/credit card numbers or PINs—on mobile phones.


• Credential Confidentiality: Never write down PINs on physical cards or share them with any party, a rule that strictly applies to One-Time Passwords (OTPs).


• Logging Out Securely: Ensure immediate and proper logouts from digital banking applications and online portals after completing any transaction.

Strict Institutional Policy:

Al-Mutairi reaffirmed Warba Bank’s strict operational policy: "Warba Bank will never request personal, financial, or account information via email, text message, or phone calls. Any communication demanding such disclosures should be treated as a potential fraudulent attempt to compromise account security."

About Warba Bank:

Warba Bank is a leading Islamic bank in Kuwait with a strong focus on Sharia-compliant digital banking. With one of the largest shareholder bases in the country, the bank continues to deliver innovative financial products and services, reinforcing its position as a digital-focused institution.