WarbaBank

Warba Bank continues its awareness campaign for its clients against scam messages related to fake accounts that communicate with clients via phone and email, demanding that the client should not respond to messages claiming that the bank account was blocked or requesting to update the bank information. This is part of Warba’s support for the activities of the banking awareness campaign “Let’s Be Aware,” which was launched at the initiative of the Central Bank of Kuwait and the Kuwait Banking Association to spread financial culture in society and protecting the rights of clients, and to increase awareness among various segments of society.

In this regard, Director Marketing and Corporate Communications, Ayman Salem Al-Mutairi, said that “Warba” contributes through multiple messages carrying different contents related to the main elements of the campaign, directed to its clients at their diverse levels and interests, and in a way that suits the culture and nature of each segment of them. A group of messages are also constantly sent to employees as they are an essential part of achieving the campaign’s objectives, the most important of which is awareness and warning of the potential dangers of not following safety and security instructions when using modern technology, including not providing any information about personal accounts and transactions to unknown parties or in response to messages of unknown origin, which is in violation of data confidentiality and banking protection procedures.

Al-Mutairi pointed out that in this campaign, Warba Bank is highlighting scam calls and identity theft, as random calls often include fake companies pretending to be real companies, and convincing individuals to invest a small amount or pay fake bills. He stressed the need to verify the identity of the caller before sharing personal information or making payments, while avoiding immediate actions and clicking on links without looking at the details and verifying their accuracy, to avoid falling victim to fraud.

Al-Mutairi warned against being led by scam phone calls, notifications, and emails that deceive people into winning attractive financial prizes, or fake advertisements that impersonate a major institution, aiming to deceive them into investing in attractive stocks and bonds that generate high returns, or giving false information about a real investment, or entering trading sites and registering personal data to obtain profits; Because the goal of all these devious methods is fraud, identity theft, and obtaining personal and banking information.

Al-Mutairi stressed that Warba Bank is keen to warn clients of all scamming methods, share text and image messages through its electronic channels, and re-publish campaign messages and the Central Bank’s massages in this regard.

He stated that the campaign messages emphasis that the Bank will not request personal information via e-mail, text messages or phone calls, warning clients against responding to these messages, which represent fraudulent attempts aimed at obtaining banking information to steal money or data.

He explained that Warba's role is not limited to warning only, but extends to providing safe and diverse investment and savings alternatives that suit all client segments.

He stated that Warba Bank's efforts to educate its clients are well-established and a fundamental pillar of its strategy, as it always stresses the need for clients to adhere to general security instructions and guidelines to avoid internet fraud, with the importance of constantly changing passwords and not sharing them with anyone claiming to be calling from the Bank.

The “Let’s Be Aware” campaign is considered the largest in the region, and aims to raise the banking and financial awareness of bank clients. It also adopts very important awareness topics, most notably the steps that must be followed to avoid exposure to fraud, raising awareness of the risks of high-risk investments, the best ways to benefit from banking services, promoting a culture of saving and investing, and other related topics.