Search
Clear
Search
Warba Bank announced the launching of a wireless payment system for integrated point-of-sale devices (iPOS), becoming the first bank in Kuwait to provide this service, in cooperation with the Shared Electronic Banking Services Company (KNET) and Mohamed Naser Al-Sayer & Sons Est.Co.W.L.L. - one of Al-Sayer Holding Group – companies. So, Mohamed Naser Al-Sayer & Sons Co. becomes the first company to provide this system to its customers. This comes as part of Warba Bank’s continued provision of advanced banking services and a continuation of the series of innovations provided by the Bank, and reflects its commitment to providing advanced and effective banking solutions to the banking community in Kuwait.
In this regard, Faisal Abdulrazzaq Al-Nassar, the Chief Corporate Banking Officer at Warba Bank, said that the new system allows making payments to a large number of customers instantly without being linked to a specific site. He explained that this step comes as part of ongoing efforts to meet customers’ expectations and improve their experience in dealing with Al-Sayer Company.
Al-Nassar stressed that Warba Bank’s cooperation with Mohamed Naser Al-Sayer & Sons Co. is not the first, but it is an extension of many cooperations and agreements, and this indicates Warba Bank’s position in the market in the field of strategic partnerships that aim to strengthen the customer base. Cooperation with Al-Sayer Group, which is considered one of the largest specialized companies in the automotive sector, originally stems from mutual trust in the efficiency and effectiveness of the two institutions.
Al-Nassar explained that Al-Sayer Motors Group was chosen as one of the first names in the car distribution sector in Kuwait, in addition to having a distinguished distribution network of car showrooms and agents in Kuwait, which allows Warba Bank to be present with its customers in all governorates and regions of Kuwait continuously.
Al-Nassar pointed out that Warba will present many marketing offers during the coming period with the aim of supporting the local market activity, and enabling and encouraging customers to purchase the vehicle they love, in addition to diversifying the car categories during these offers to take into account the customer’s purchasing power.
He stated that car agencies begun to attach great importance to “Warba” as it is one of the most important makers of the local market with its continuous support for supplier sales and its organization of many ongoing festivals and shows throughout the year, in addition to the relationship it builds with suppliers. He praised the role played by any employee and supplier at Warba, which reflects the quality of service to the customer, as Warba considers merchant suppliers as part of the organization because they are one of the essential links in completing the financing circle for customers.
He also emphasized the importance of the client to Warba, as he has the right to choose the institution he wants to deal with. Therefore, Warba considers every client a source of pride.
He concluded saying that the qualified human resources at “Warba” have today become a role model in Islamic banking, in addition to the modern technology used in various services, which enhances excellence and quality in customer service. Pointing out that the human element that provides the service to the customer is the deciding factor in the customer’s choice of his organization, as he is the one who makes the difference between his organization and its competitors.
The Shared Electronic Banking Services Company “KNET” has developed the payment system through one of the latest point-of-sale devices that it provides in the Kuwaiti market, the PAX A920. Yasser Behbehani, Head of the Development Group at KNET, said: “Cooperation with Warba Bank to enable Mohamed Naser Al Sayer & Sons Co. to provide this distinguished service to their customers comes as part of KNET’s continued development of appropriate technical solutions and the use of the latest technology in this field aims to provide a unique and distinct payment experience.” Behbehani pointed out that the system that was developed connects the point-of-sale device with the company’s main accounting system, allowing the value of the transaction to be displayed directly to the customer without the need for an employee to enter the value, which makes the process faster, and without any error when entering the value. He added that this cooperation was possible to provide smart point-of-sale devices running the Android operating system, which are flexible in the ability to connect with applications running on various Web/Android/iOS operating systems, which opens new horizons for merchants to link their collection systems to points of sale.
Warba Bank is one of the banks that has achieved great successes in a short period, as it occupied a leading position in the field of Islamic digital banking services for individuals, and it is one of the largest local banks in the number of shareholders, and these are among the most prominent components that make the bank close to all members of society.
